Business Support Systems for Telecommunications

Unlock Telecom Success with i2i BSS Billing & Partner Solutions

The surge in market demands has pushed the telecommunication industry to a point where change is no longer optional but essential for delivering efficient services at competitive prices. Service providers face challenges in product management, precise billing, industry standards compliance, and customer satisfaction. In this landscape, i2i BSS offers a comprehensive solution, addressing the needs of telecommunication providers.

i2i BSS is a cutting-edge system designed to simplify and streamline product, customer, billing, and partner management. Whether you offer prepaid, postpaid, or hybrid services, i2i BSS provides a unified platform for enhanced control, flexibility, and efficiency. With a robust multi-tenant architecture, i2i BSS helps businesses manage everything from product creation and inventory to payments and compliance.

Features of i2i BSS

Product Management: Easily create, manage, and deploy products across multiple services with full lifecycle support.
- Multi-service Support (Prepaid, Postpaid, Hybrid)
- Fast Product Design & Rollout
- Price Overriding for Customers & Partners
- Real-time Sync of QoS Attributes
Inventory Management: Take control of physical and logical inventory with lifecycle tracking and order-based allocation.
- Physical and Logical Inventory Management
- Order-based Inventory Allocation
- Complete Inventory Lifecycle Management
Partner & Revenue Management: Efficiently manage partner hierarchies, commission structures, and revenue settlements.
- Partner Account Hierarchy & Lifecycle Management
- Flexible Commission Plan Configurations
- Accurate Revenue Distribution & Previews
Prepaid Customer & Service Management: Seamless prepaid account management, including renewals, plan changes, and voucher systems.
- One-to-Many Service Management
- Auto-Renewal & Voucher Management
- Customizable Workflows
Postpaid Customer & Service Management: Robust postpaid account management with flexible billing options for individual and group accounts.
- Individual & Group Account Management
- GST-enabled Invoicing & Plan Changes
- Mid-cycle Billing & Proration
Postpaid Billing: Flexible billing management for recurring, non-recurring, and hybrid options.
- Advance, Arrears & Hybrid Billing
- Bill Preview & Customizable Formats
Statutory Compliance: Ensure compliance with tax, GST, and regional regulations through configurable options.
- Tax, GST & TDS Handling
- Configurable Area-specific Tax Rules
Alerts & Notifications: Keep customers informed with real-time, multi-channel notifications.
- Customizable Templates
- Real-time Alerts via SMS, Email, and Broadcast
Payments & Adjustments: Support a wide range of payment options with seamless gateway integrations.
- Multiple Payment Modes
- Detailed Receipt Generation
Common Framework: Built on a scalable, multi-tenant architecture, i2i BSS supports large-scale operations securely.
- Role-based Access Controls
- Bulk Operations for Efficient Management

Benefits of i2i BSS

Comprehensive Product Management: Easily create, manage, and deploy products across multiple services, with full lifecycle support for prepaid, postpaid, and hybrid offerings.
Faster Time-to-Market: Speed up product design and rollout with intuitive tools, ensuring quick deployment of new services.
Flexible Pricing Models: Adjust pricing for both customers and partners, providing flexibility with price overrides to meet market demands.
Real-time Quality Management: Ensure superior service quality with real-time synchronization of QoS attributes, improving customer satisfaction.
Streamlined Inventory Control: Manage both physical and logical inventory with order-based allocation and full lifecycle tracking for efficient resource utilization.
Improved Partner Collaboration: Manage complex partner hierarchies, commission plans, and revenue distribution seamlessly, enhancing transparency and partnerships.
Accurate Revenue Distribution: Automatically calculate and distribute commissions, ensuring precise and timely settlements for partners.
Efficient Prepaid Account Management: Handle multiple services under a single account with automated renewals, voucher management, and customizable workflows.
Robust Postpaid Account Handling: Manage both individual and group postpaid accounts with flexible billing, mid-cycle plan changes, and GST-compliant invoicing.
Flexible Billing Options: Support multiple billing types (recurring, non-recurring, hybrid), with customizable formats and advanced billing cycles like advance or arrears billing.
Regulatory Compliance: Ensure compliance with tax, GST, and regional regulations through configurable tax handling and area-specific rules.
Real-time Notifications: Keep customers informed with real-time, multi-channel alerts through SMS, email, and message broadcasting, ensuring timely updates.
Multiple Payment Options: Provide customers with flexible payment methods, integrating with multiple payment gateways for secure and seamless transactions.
Scalability and Bulk Operations: Built on a multi-tenant architecture, i2i BSS handles large-scale operations efficiently, with role-based access and bulk management tools.

Why Choose i2i BSS?

Looking to streamline your entire business lifecycle, from product creation and inventory management to billing and partner relationships? Need flexible, scalable architecture to ensure seamless experiences for both customers and partners, while efficiently managing prepaid, postpaid, and hybrid services?

i2i BSS offers faster time-to-market, enabling providers to quickly launch and adjust products, services, and pricing to stay competitive. Its multi-level account management simplifies handling enterprise and residential customers, while flexible billing models cater to diverse customer needs. With enhanced revenue management, providers can optimize billing accuracy and partner commissions, minimizing revenue leakage. The platform also fosters stronger partner collaboration with transparent structures and real-time insights, making it a robust solution for businesses looking to grow and deliver exceptional service.

Converge prepaid, postpaid, hybrid billing

Manage retail and enterprise business

Improve time-to-Market of new products and services

Ensure quality of service with instant provisioning

Manage complex account hierarchies

Customer and partner centricity

Elevate experience with 360-degree views

Enhance revenue management & partner settlements

Simplify tax and GST management

Offer variety of billing options and payment methods

Real-Time alerts and notifications

Ensure scalability and performance

Get Started with i2i BSS Today

Ready to transform your business operations? i2i BSS offers a robust, scalable solution to help you manage customers, products, billing, and partner relationships more efficiently.

Download i2i BSS DataSheet